General Practice Department (OSMS)
About the Department
The General Practice Department operates within the framework of GOBMP (Guaranteed Volume of Free Medical Care) and OSMS (Mandatory Social Health Insurance).
A patient’s initial visit is conducted by a therapist/general practitioner and includes:
- collection of complaints and medical history;
- physical and instrumental examination;
- review of medical documentation;
- establishment of a preliminary diagnosis;
- prescription of diagnostic, therapeutic, and preventive measures.
Basic Primary Health Care Package (for uninsured patients, GOBMP)
- Emergency medical care.
- Diagnostics, medications, inpatient and inpatient-substitute care, including rehabilitation for 11 socially significant diseases:
- tuberculosis, HIV, chronic viral hepatitis and liver cirrhosis, malignant diseases;
- mental and behavioral disorders;
- rare (orphan) diseases;
- acute myocardial infarction (up to 6 months); strokes (up to 1 year);
- degenerative diseases of the nervous system, demyelinating CNS diseases, epilepsy.
- Screenings for cardiovascular diseases, diabetes, glaucoma, viral hepatitis B and C, breast cancer.
- Cancer screenings (starting from the 2nd half of 2025).
- Infectious diseases.
- Emergency inpatient care for uninsured patients in life-threatening conditions.
- Palliative care.
- Provision of blood products.
Primary Health Care for Insured Patients (OSMS)
- Diagnostics beyond GOBMP, including 24 chronic diseases:
- liver diseases, blood and hematopoietic disorders;
- diseases of the upper gastrointestinal tract, non-infectious enteritis and colitis, arthropathies, dorsopathies;
- thyroid diseases, prostate hyperplasia, benign breast dysplasia;
- non-inflammatory diseases of female genital organs, bronchopulmonary dysplasia;
- congenital heart defects, congenital malformations, arterial hypertension, ischemic heart disease;
- extracranial diseases of brachiocephalic arteries, heart valve lesions;
- arrhythmias, atrial fibrillation and flutter; COPD, asthma, glomerular diseases, chronic interstitial nephritis;
- systemic connective tissue disorders, cerebral palsy, rheumatism, diabetes mellitus.
- Medications beyond GOBMP, including for the 24 chronic diseases.
- Inpatient care beyond GOBMP, including for the 24 chronic diseases.
- Inpatient-substitute care beyond GOBMP, including for the 24 chronic diseases.
- High-tech medical care.
- Medical rehabilitation.
Department Physicians
- Mishchenko Galina Viktorovna – Head of Department;
- Kaluetova Nurgul Adilovna – General Practice Physician (OSMS), Unit 1;
- Yermurzaeva Saltanat Nabikhanovna – General Practice Physician (OSMS), Unit 2;
- Turganbaeva Anaida Zhalgasovna – General Practice Physician (OSMS), Unit 3;
- Kenzhebekova Asel Oryngaliyevna – General Practice Physician (OSMS), Unit 4;
- Otepbaeva Aliya Amangeldievna – General Practice Physician (OSMS), Unit 5;
- Soltanbekova Asem Adylzhanovna – General Practice Physician (OSMS), Unit 6;
- Aibassov Kurvan Farza Ogly – General Practice Physician (OSMS), Unit 7;
- Mukhash Inkar Kurishbaikyzy – General Practice Physician (OSMS), Unit 8;
- Mukhametrakhym Zhadira Myrzagalykyzy – General Practice Physician (OSMS), Unit 9;
- Tanybekova Madina Bakytkanovna – General Practice Physician (OSMS), Unit 10.
No. | Full Name | Position | Working Hours |
1 | Mischenko Galina Viktorovna | Head of General Practice Department | Mon–Fri: 08:00–18:00 |
2 | Kaluetova Nurgul Adilqyzy | GP Doctor – 1 Area | Mon, сс, ср, жм: 09:00–17:00; Thu: 11:50–20:00 |
3 | Zhumabaeva Aqsaule Nurlybekqyzy | GP Doctor – 2 Area | Mon–бс: 08:30–16:30; Fri: 11:50–20:00 |
4 | Turganbaeva Anaida Zhalgasqyzy | General Practice Doctor – 3 Area | Mon, сс, бс, жм: 08:30–16:30; Wed: 11:50–20:00 |
5 | Kenzhebekova Asel Oryngalievna | GP Doctor – 4 Area | Mon–Fri: 08:00–16:00 |
6 | Otepbaeva Aliya Amangeldiqyzy | GP Doctor – 5 Area | Mon–Fri: 08:00–16:10 |
7 | Sultanbekova Asem Adilzhanovna | GP Doctor – 6 Area | Mon–Fri: 08:00–16:10 |
8 | Karimova Diera Shukirovna | GP Doctor – 7 Area | Mon–Fri: 08:00–16:10 |
9 | Muqash Inkar Quryshbayqyzy | GP Doctor – 8 Area | Mon, ср, бс, жм: 08:00–13:30; Tue: 11:50–20:00 |
10 | Donbaeva Zhamilya Zholdasovna | GP Doctor – 9 Area | Mon–Fri: 08:00–16:10 |
11 | Tanybekova Madina Baqytqanovna | GP Doctor – 10 Area | Tue, ср, бс, жм: 08:00–15:10; Mon: 11:50–20:00 |
12 | Sunaqbaeva Balzhan Dakenovna | Nurse – 1 Area | Mon, сс, ср, жм: 08:00–18:00; Thu: 10:00–20:00 |
13 | Albanbaeva Sholpan Nurmoldaevna | Nurse – 3 Area | Mon, сс, бс, жм: 08:00–18:00; Wed: 10:00–20:00 |
14 | Otebay Ulbosyn | Nurse – 4 Area | Mon–Fri: 08:00–18:00 |
15 | Salibekova Sholpan Olzhabaevna | Nurse – 5 Area | Mon, ср, бс, жм: 08:00–18:00; Tue: 10:00–20:00 |
16 | Saduaqas Ayaulym Baqytbekqyzy | Nurse – 7 Area | Mon–Fri: 08:00–18:00 |
17 | Otepbergen Maru Otepbergenqyzy | Nurse – 8 Area | Mon, ср, бс, жм: 08:00–18:00; Tue: 10:00–20:00 |
18 | Sarsenbaeva Elьmira Badenovna | Nurse – 9 Area | Mon–Fri: 08:00–18:00 |
19 | Chinadilova Perizat Zhambylqyzy | Nurse – 10 Area | Mon: 12:00–20:00; Tue–жм: 08:00–18:00 |
20 | Bolatbekova Ayazhan Aydarqyzy | Nurse – 11 Area | Mon–бс: 08:00–18:00; Fri: 12:00–20:00 |
21 | Qauzbaeva Venera Bolatqyzy | Administrative Manager | Mon–Fri: 08:00–16:10 |
22 | Urtembaeva Olьga Aleksandrovna | Sanitary Worker | Mon–Fri: 08:00–16:10 |


